Shipping policy

Last updated: 1 September 2026

Nature Noticed delivers within the United Kingdom and to selected international destinations where a shipping option is available at checkout.

Delivery availability can vary by product, fulfilment partner and destination. If no shipping option is offered for a particular product and address at checkout, that product is not currently available for delivery to that destination.

Delivery estimates

Estimated delivery times are shown at checkout where available. Delivery times vary depending on the product, destination and fulfilment partner.

Any delivery estimate is not a guarantee unless we expressly agree a fixed delivery date. Delivery may take longer during busy periods, severe weather, carrier disruption, customs processing or circumstances outside our reasonable control.

Order processing and addresses

Physical products are produced to order through third-party fulfilment partners.

Orders are processed after payment is authorised. Please check your delivery address carefully before placing your order. Contact us as soon as possible if an address is incorrect, although we cannot guarantee that changes can be made once fulfilment has started.

Delivery charges

Available delivery methods and any delivery charges are shown at checkout before you place your order.

For international orders, taxes, duties or import charges may apply depending on the destination. Where these charges are not collected at checkout, the customer may be responsible for them where permitted by applicable law.

Delays and failed delivery

If we become aware of a significant delay, we will contact you where reasonably possible.

If delivery is delayed beyond the period required by applicable consumer law, you may have cancellation or refund rights.

If delivery cannot be completed because nobody is available to receive the parcel, or because the address provided was incomplete or incorrect, you may be responsible for arranging redelivery or collection where permitted by law.

Risk and ownership

For consumer orders, risk passes when the goods are delivered to you or to a person nominated by you to receive them.

Ownership passes when we receive payment in full.

Delivery problems

If an order is damaged, incomplete, missing, or appears to have been lost in transit, contact Nature Noticed at noticingnature00@gmail.com with your order number and details.

Please report delivery problems promptly so that we can investigate with the fulfilment or delivery provider. This does not affect your statutory consumer rights.